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Responsible Gambling at Qbet Casino

At Qbet Casino, we are committed to providing a safe and enjoyable gaming environment for all our UK players. We understand that whilst gambling can be an entertaining pastime, it carries potential risks. Our responsibility is to ensure that gaming remains fun and never becomes harmful.

Your Gambling Control Tools

We provide comprehensive tools to help you manage your gambling activity responsibly:

• Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit into your account
• Spending Limits: Control your total losses by setting maximum amounts you can lose over specific periods
• Session Time Limits: Automatically log out after a predetermined time to prevent extended gaming sessions
• Temporary Self-Exclusion: Take a break from gambling for periods ranging from 24 hours to 6 months
• Permanent Account Closure: Close your account permanently if you decide to stop gambling entirely

All limits can be adjusted through your account settings. Increases to limits have a 24-hour cooling-off period, whilst decreases take effect immediately.

Recognising Problem Gambling

Gambling should always be recreational. You may have a gambling problem if you:

• Gamble to win back money you've lost or to solve financial problems
• Borrow money or use credit to fund your gambling
• Spend more time or money gambling than you originally planned
• Neglect work, family, or social responsibilities due to gambling
• Lie about your gambling activities to friends or family
• Use money intended for essential expenses like rent, bills, or groceries
• Feel anxious, depressed, or guilty about your gambling
• Think constantly about gambling or your next bet

If you recognise any of these warning signs, please seek help immediately.

Guidelines for Safe Gambling

Follow these principles to keep your gambling enjoyable and under control:

1. Set a budget before you start and never exceed it
2. View gambling as entertainment, not as a way to make money
3. Never gamble with borrowed money or funds needed for essentials
4. Take regular breaks and don't gamble for extended periods
5. Maintain a balanced lifestyle with other interests and activities
6. Avoid gambling when you're upset, stressed, or under the influence of alcohol
7. Accept that losses are part of gambling and never chase them

Self-Assessment and Support

If you're concerned about your gambling habits, take our confidential self-assessment questionnaire available in your account dashboard. For additional support, contact our Responsible Gambling Team at [email protected] or use our Live Chat service.

Account Restrictions and Closure

We offer flexible options to help you control your gambling:

• Temporary Self-Exclusion: Suspend your account for 24 hours up to 6 months
• Permanent Exclusion: Close your account indefinitely by contacting [email protected]
• Fund Withdrawal: Ensure you withdraw any remaining balance before account closure
• Reactivation Policy: Accounts may only be reactivated after thorough review and cooling-off periods as required by UK law

Protecting Minors

Gambling at Qbet Casino is strictly prohibited for anyone under 18 years of age. To protect children:

• Install parental control software such as Net Nanny or Qustodio
• Keep your login details and payment information secure
• Never leave your account logged in on shared devices
• Avoid saving passwords on computers accessible to minors

Professional Help and Support

If you or someone you know needs help with gambling problems, these organisations provide confidential support:

• BeGambleAware - Free support and advice
• UK Gambling Commission - Official regulator information
• Gamblers Anonymous - Peer support groups
• National Problem Gambling Clinic - Professional treatment services
• GamCare - Counselling and support services

You can also install blocking software like GamBlock or Betblocker to prevent access to gambling websites.

Contact Us

For any questions about responsible gambling or to access support services, contact our dedicated team at [email protected] or through Live Chat available 24/7.

Remember: Gambling should be fun and entertaining. If it stops being enjoyable, please seek help immediately. We're here to support you in maintaining control over your gambling activities.